FAQ
WHAT TO EXPECT • PRE PREP • AFTER CARE
Everything You Need to Know
Check Availability: Click the ‘Book Now’ button to view available appointments.
Appointment Release: New appointments are released two months in advance, on the 1st of each month, at 9 AM sharp. They fill up quickly, so set a reminder to book right on time.
First Come, First Serve: Appointments are booked on a first-come, first-serve basis.
Be Prepared: Have your credit card information ready to ensure a smooth booking process.
Missed Out?: If you're unable to secure an appointment, try again the next month on the 1st at 9 AM.
Confirmation: Once booked, check for your confirmation email or text. Be sure to look in your junk/spam folder if you don’t see it.
Changes or Cancellations: To cancel or modify an appointment, use the link provided in your confirmation email. Please note that we require 24 hours' notice, and a non-refundable fee applies.
Can I Book an Appointment if My Brows Were Done Elsewhere? If you've had your brows done by another artist and are looking to book a color or shape correction with us, please send photos of your current brows to browloungenj@gmail.com for assessment. This step is necessary to determine if we can accept you as a client.
Will I Need a Touch-Up After My Initial Appointment? How Long Will My New Brows Last? Most clients require two sessions to achieve their desired results. You can schedule a touch-up appointment 4 weeks after your initial session using our online booking system. Clients with fuller brows may not need a touch-up. To keep your brows looking fresh, annual touch-ups are highly recommended. Your brow tattoo can last anywhere from 1 to 3 years, depending on factors such as sun exposure, lifestyle, and skin type. Oily skin tends to cause faster fading compared to dry skin.
Yes, absolutely!
Every client receives a new, sterile, single-use needle. At the start of your treatment, you'll see the needle being taken out of a sealed, sterile package. After your session, the needle is placed into a sharps container and properly disposed of.
Our owners, Samantha Castro and Jessica Milne, are fully licensed, certified, and insured, having met all safety and health requirements for aesthetic and tattoo services. They are also certified in bloodborne pathogens.
The longevity and final look of permanent makeup depend largely on your skin type. Those with oily skin may find that hair strokes heal with a softer, powdered effect, while drier skin types often achieve a crisper, more defined appearance. Darker pigments generally have a longer-lasting effect. To help preserve color, use proper UVA/UVB protection, especially in sunny climates, to prevent fading.
We start by designing your new brows with makeup, using precise measuring tools to create ideal symmetry. With years of micropigmentation experience and ongoing education, we carefully select the appropriate blade or needle size based on your skin type and choose the best color match for your skin tone. You’ll have the option to test the color against your skin so you can see it before the procedure begins. To ensure your comfort, a numbing solution is applied during the process.
This 2-2.5 hour appointment is highly interactive, and designed to put you at ease throughout. The healing process is simple - there is minimal scabbing, NO downtime, or need to take time off work. After your appointment, you’ll receive an aftercare kit with detailed instructions to follow for 14 days.
Most clients leave their appointments without any noticeable redness. The numbing solution applied during the procedure helps minimize any swelling or redness, allowing you to carry on with your day without any visible signs - many clients even come during their lunch break and return to work right after. Your results may vary based on your skin type, lifestyle, and how well you follow both the immediate and long-term aftercare instructions for your new tattoo
For Returning Clients Only
Before booking your touch-up, please review the following guidelines carefully.
These notes are for clients who have completed both their initial appointment and their first touch-up, typically scheduled 4 weeks later.
If you’ve had microblading, your brows should be faded by at least 60% before scheduling another appointment. We recommend spacing your annual touch-ups 12-18 months apart.
Remember, microbladed brows are low-maintenance, not maintenance-free! It’s perfectly fine to enhance them with a bit of makeup in between.
Frequent touch-ups can lead to your brows appearing as a solid tattoo. If that’s your desired look, a powder brow might be a better option. However, if you prefer a natural, hair-stroke appearance, using a little makeup until your brows fade by 60% or more will maintain a more realistic look over time.
Unnecessary visits can cause additional trauma to your skin. Faded brows allow for fresher, more precise results at each appointment.
If we determine your brows haven’t faded by at least 60%, we may ask you to reschedule.
Not sure if you need a touch-up? Feel free to email a photo of your current brows to browloungenj@gmail.com and we’ll provide our professional advice!